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Find Answers at
Solvyn | AI visibility for UK small businesses
Quick answers about our Found product, Growth Plans, and AI Operating Partnership. Select a category below to get started.
Frequently asked questions
Essential Questions 2026
General
Yes, and the numbers are significant. AI-cited brands see conversion rates 2.4 times higher than non-cited competitors in the same category. Users perceive AI-recommended sources as more trustworthy than organic search results, with trust premiums of 15 to 25% reported in consumer research. When ChatGPT recommends your business by name, it carries an implicit endorsement that a Google listing does not. The customer arrives already trusting you before they have spoken to you. NorthPennNow
For ChatGPT, local map results are yes, and the result is verifiable. We fix the specific data sources that ChatGPT uses to find local businesses and confirm the result with a before-and-after screenshot. For conversational recommendation results where someone asks ChatGPT to recommend the best business in your category, we cannot guarantee a specific position because those results are probabilistic and depend on dozens of signals built over time. We will be honest with you about which outcomes are fast and certain and which are slower and compounding. We never promise what we cannot deliver.
Run the test first. Type your service and town into ChatGPT. If a competitor appears and you do not, you are losing customers who searched specifically for your type of business in your specific area. You will never know how many because they never contacted you. The question is not whether AI visibility is worth paying for in the abstract. It is whether the customers you are currently losing to competitors who appear in those results are worth recovering. For most UK small businesses, one or two additional enquiries per month more than covers the cost.
Yes, this is precisely what AI local visibility is designed to do. When a customer in your postcode, town, or borough asks ChatGPT for your type of service, the result they get is geographically specific. Businesses that have complete, consistent, location-specific data across the right platforms appear in those results. Businesses that do not, do not. The more specific you are about your service areas, including nearby towns and postcodes, the more searches you become eligible to appear in.
Yes. The Found product is entirely done for you. You pay, you answer three questions, we do the work, and you receive the result. For the Operating Partner tier, we manage your AI visibility on a monthly basis, with no effort required from you beyond a short monthly call if you want one. We are built for business owners who are already too busy, not for those who have spare time to learn new systems.
For local queries, yes, it's often better than you might expect. A national chain with a generic web presence and inconsistent local directory data frequently loses to a local sole trader with a complete Bing listing and 40 specific, recent Google reviews. AI local search favours specificity and local relevance. A description that says "emergency plumber serving Sheffield, Rotherham, and Barnsley, available seven days a week" will outperform a national brand's generic location page in Sheffield. Local specificity is a genuine competitive advantage in AI search that big brands structurally struggle to replicate at scale.
That is the direct commercial outcome we are working toward. A business that appears in ChatGPT results when a customer searches for its service in its area receives enquiries from customers who found it through AI recommendation, customers who arrive with a higher baseline of trust and a specific, immediate need. The before-and-after test we provide with every Found engagement shows the change in visibility. Tracking whether enquiry volume increases in the weeks following is something we help clients measure as part of the Growth Plan.
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