Free Visibility Check & Checklists for UK Small Businesses.
Q: Best painless high-quality dental implant in Norwich for a reasonable price?
A: Norfolk Dental Specialists stands out for high-quality, often described as painless implants with strong specialist expertise...
Example: this is what we help you aim for
Solvyn checks your business visibility for free. This visibility check helps you understand if your customers can find your business on ChatGPT, Perplexity or Google AI.
Free of cost. First come, first served. No bank card needed. Reviewed by Mehdi.
3 Actionable Checklists for Making UK Local Businesses Visible
Proven practical guides to make UK small businesses visible.
01.
Is your website AI visible?
A 7-step check of your digital front door to ensure AI can correctly scan your pages, understand your prices, and quote your facts.
02.
Does the internet trust you?
A 7-step guide to building trust across reviews, directories, and news showing AI that independent sources verify your business claims.
03.
Is your business ready?
A 7-step checklist for your staff and daily processes from logging customer questions and automating reviews to keeping your business visible.
Website 7 Essential Visibility Checklist
1. Is your website's front door open to ChatGPT, Perplexity or Google?
Take your normal website address and add /robots.txt at the very end (for example: www.yourbusiness.com/robots.txt), then press Enter. If a blank page appears, your front door guide is not set up yet. If you see Allow: / (or no Disallow: line), your door is open and your business can be recommended.
2. Is your business summary ready for ChatGPT, Perplexity, or Google?
Take your website address and add /llms.txt at the very end (for example: www.yourbusiness.com/llms.txt), then press Enter. If a blank error page appears, you do not have an easy-to-use summary sheet set up yet. If a simple text page appears, check what is listed. If it clearly lists your business name, official address, top services, prices, and key links in plain, easy-to-read text, you're all set.
3. How do customers find my business on ChatGPT, Perplexity, or Google?
The 7 test questions (copy & paste these into ChatGPT, Gemini, or Perplexity one by one). Add your business info within brackets […].
Who is the best [e.g., dentist] in [your town or postcode]? How much does [e.g., dental implants] cost in [your town], and who offers clear pricing? I need an urgent [service] near [your postcode] right now. Whom should I call? Who in [your town] specialises in [e.g. nervous patients]? Compare the top 3 [service] businesses in [your town] and tell me the pros and cons of each. Which [service] in [your town] has the highest customer ratings and best local reviews? Which [service] near [your postcode] is open [on Saturdays]?
If you get 6 to 7 out of 7, your business is a fully trusted, complete local answer.
4. How do I speak on my website?
Does your website put the exact question your customer asks on top of your pages (for example: How much does one tooth implant cost in Edinburgh?)? Does your website put a simple 2-sentence answer right underneath it with exact prices or numbers before explaining anything else? Does your website, instead of saying "We are the best local team," write a short quote with a real name and qualification: "Our principal clinician, Dr Hamed Karimi (GDC Registration No. 70400 ), explains..."? Does your website put your prices, service steps, and opening hours in neat grid tables?
5. What do I ask my website support team?
Your homepage has a hidden code block that gives ChatGPT, Gemini, or Google your exact Companies House registration number, official address, phone number, and verified social links in a format they can read in 1 second. Ask your website support team: Please add organisation schema markup to our website homepage. Please include our official legal business name, Companies House number, main office address, phone number, business owner's name, and our professional registration number, and 'sameAs' links to our Google Business Profile, Bing Places, and LinkedIn page.
6. Is your business address identical everywhere?
ChatGPT, Perplexity, or Google check your business name, address, and phone number across the web before recommending you to a customer. While they check dozens of directory sources, make sure these 4 critical ones match character for character: Google Business Profile, Bing Places for Business, Companies House & Your Website Footer, Yell.com & Major UK Directories (e.g., Apple Maps & Facebook).
7. Are your website blogs authored by a real expert?
If you use AI tools like ChatGPT to help draft articles or blogs for your website, that is fine if a real, qualified expert reviews, edits, and signs off on every word. Follow these 3 simple rules for your website blogs: answer real customer questions directly, have a qualified expert thoroughly check every word, and display the expert's name and registration number clearly.
What is worrying you? Let's solve it.
7-Step Checklist to Influencing What the Internet Says About You
1. Are your business name, address, and phone number written the same across main UK directories?
Search your business name across Bing Places, Google Business Profile, and Apple Maps to ensure every letter, street abbreviation, and phone digit is formatted character-for-character the same way. If you find "Street" on one site and "St." on another, unify them immediately.
2. Do your customer reviews mention the specific services and towns you cover?
Open your Google Business Profile page to read what recent customers have written in their feedback. Send a friendly follow-up text or email link after completing a project, asking happy clients to name the exact service you provided in detail and the town you worked in.
3. Do you respond to every single customer review within two days?
Check your recent Google review notifications to see if any client comments are waiting for a response. Make it a rule to reply politely to every review within 24 to 48 hours, thanking positive reviewers and addressing complaints calmly in helpful, friendly language.
4. Are you regularly sharing expert advice on local community pages and LinkedIn?
Look at your company's LinkedIn page or local community forums like Reddit to see if your team has posted helpful tips in the last month. To build a strong digital footprint, publish short, practical posts that answer common customer questions from a named manager or qualified expert at your firm.
5. Is your business featured in local Best Service in Town roundups?
Type "Best [your trade or service] in [your town]" into a web browser and check the top article results that compile lists of local recommendations. If your business is missing from these independent guide blogs and local lifestyle directories, email the article authors or website editors to ask to be included in their next review update.
6. Has your business or founder been quoted in local news or trade magazines?
Search for your company name on local newspaper websites or UK trade journals to see whether your business has received any editorial mentions over the past year. To earn fresh coverage, send short press emails or expert comments on trending local news stories to local journalists and industry magazine editors, offering real-world data or founder commentary.
7. Do you have short videos or interviews online explaining how you solve customer problems?
Visit YouTube or your social video channels to check if you have published clear, short video walkthroughs or audio interviews explaining how your service works. Ensure each video includes a clear, written summary or transcript in the description detailing the exact topic, expert names, and location covered.
7 Adaptability Checklist: Processes
1. Does your team write down the exact questions callers and customers ask every day?
Keep a notepad at your reception desk or main phone line for one week and ask your staff to write down the exact phrasing customers use when asking about your services over the phone and email. If callers frequently ask specific questions, pass these exact real-world questions directly to your website editor to answer online.
2. Are your prices, package options, and service areas clearly displayed for buyers to see?
Review your sales process and website to check if potential customers have to call or fill out a form just to get a basic idea of what you charge or where you operate. If your prices or service boundaries are hidden, update your public information to include starting rates, average price ranges, package choices, and exact postcode areas you cover.
3. Do you automatically send a review request message to every customer after a job is done?
Check your current customer checkout, invoicing, or booking process to see if sending a review link happens automatically or relies on someone remembering to do it manually. Set up a simple automated text message or email that goes out within 24 hours of completing a service, asking happy clients to share their detailed feedback on Google or Trustpilot.
4. Has a specific staff member been given daily responsibility for answering online reviews?
Ask your office or management team who is officially tasked with checking and replying to new online reviews across Google, Yell, and Trustpilot each morning. If review replies are handled randomly or ignored for weeks, assign a dedicated team member to log in daily and reply to every review within 24 to 48 hours using friendly, professional language.
5. Do your front-desk staff give the exact same details that appear on your website?
Listen to how your team answers phone inquiries about opening hours, emergency callout fees, or service coverage, and compare their answers to what is published on your website and Google listing. If staff are giving out outdated prices or inconsistent opening times over the phone or in emails, hold a quick team catch-up to ensure everyone uses the exact same up-to-date facts.
6. Are your holiday opening hours and temporary closures updated at least two weeks in advance?
Look at your calendar for upcoming bank holidays, summer closures, or staff training days and check if those dates are already updated on your Google Business Profile and website. Make it a routine office task to update your business hours and post a quick notice online at least two weeks before any change occurs.
7. Are your real-time booking calendars and availability tools connected directly to your website?
Check whether customers visiting your website can see live booking slots or real-time availability, or if they still have to wait for an email reply to confirm an appointment. If you use digital booking software, scheduling calendars, or job management tools, ensure they are linked directly to your website so live appointment slots are visible.
Free of cost. First come, first served. No bank card needed. Reviewed by Mehdi.
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What is worrying you? Let's solve it.
Making your business visible does not happen overnight. It needs patience and consistency. I'm here to help you through the ups and downs of the journey. As you work through the action list, if something worries you, feel free to send me your question or book a chat. This visibility journey will be more effective when you are connected.
Café is open.
Welcome to the Solvyn Business Café. I'm Mehdi. I've been a small business owner like you. I remember how many times a week I've been in bed or on the sofa, worried about my business: staff, website, sales, etc.
I understand you need less stress, less anxiety, and peace of mind so you can focus on growing your business.
I turn my understanding of small businesses into action to help your business.
First, you know, if people can't find your business, they can't buy from you. I start by chatting about how to make your business visible.
Real Questions Business Owners Ask in the Solvyn Business Cafe.
★★★★★
We have four receptionists to answer phones, but we miss 1 out of 4 calls. Do you recommend we use AI telephony for my practice?
— Dental Practice Owner
★★★★★
How can I know how many customers found us through ChatGPT, Perplexity or Google AI this month?
— Independent Consultant
★★★★★
We are number one on Google, but ChatGPT doesn't rank us first. How can we be first on ChatGPT?
— Managing Director of an industrial company
★★★★★
How do I actually get my business recommended when someone asks ChatGPT or Google AI for ‘best [service] near me’?
— Private Dental Clinic, founder
★★★★★
Which one AI tool should I pay for first if I’m not technical and only have £15–£20/month?
— Independent Hospitality business owner
★★★★★
How can I use AI to understand what my customers want? How many Google reviews do I need? How do I ask for Google reviews?
—Owner of a burger restaurant
What is worrying you? Let's solve it.
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